Return & Refunds
We want you to love your Saida Fashion shopping experience! If you’re not 100% satisfied with your purchase, don’t worry—we’re here to help. Please review our return and exchange policy below.
How to Start a Return or Exchange
Request a Return or Exchange:
Email us at info@saidafashion.shop with your order number and details about the item(s) you'd like to return or exchange. Specify whether you want a refund or an exchange (e.g., size or product replacement).
Shipping Label:
• If you’re requesting a refund and need a return label, we’ll provide one via email. The cost of this label will be deducted from your refund.
• If you’re using your own shipping method, you’ll receive a 100% refund without deductions.
• If you’re requesting an exchange, we’ll provide a prepaid return label free of charge.
Prepare Your Package:
Securely pack the item(s) you’re returning, ensuring they meet the return conditions listed below.
Send It Back:
Drop off the package with the return label provided or via your chosen shipping method.
Return & Exchange Conditions
To qualify for a return or exchange, the following conditions must be met:
• Items must be unused, unwashed, and with all original tags attached.
• Items must be securely packaged to prevent damage during transit.
• Return requests must be initiated within 15 business days of receiving the product.
• Proof of purchase (order number or receipt) is required.
Refund & Exchange Policy
Refunds:
• Refunds will be processed to your original payment method once we receive and inspect the returned item(s).
• If you requested a return label from us, its cost will be deducted from your refund.
• Returns made with your own shipping method will not incur deductions, and you’ll receive a 100% refund.
Exchanges:
• For size exchanges or product replacements, all shipping costs (return shipping and replacement shipping) are covered by Saida Fashion.
• Once we receive your returned item, we’ll ship the replacement at no extra charge.
Important Notes
• Rejected Returns: Items that do not meet the return conditions (e.g., used, without tags, or damaged) will not be accepted.
• No Hidden Charges: If you use your own shipping method, you will not be charged for the return process.
• Free Exchanges: Exchanges are completely free of charge, including all shipping costs.
Contact Us
For any questions or assistance, please contact us:
• Email: info@saidafashion.shop
• Chat Support: Available on our website during business hours.
Size Guide Reminder
Before making a purchase, please verify the size chart for each product. Sizing may vary between suppliers to ensure you find the perfect fit.