Return & Refunds
We want you to love your Saida Fashion shopping experience! If you’re not 100% satisfied with your purchase, don’t worry—we’re here to help. Please review our return and exchange policy below.
How to Start a Return or Exchange
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Request a Return or Exchange
- Fill out our Return & Exchange Request Form to start the process.
- Specify if you prefer a refund or an exchange (e.g., different size or product replacement).
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Pack & Ship
- Securely pack the item(s) to prevent damage during transit.
- Use the return label provided or your preferred shipping method.
Return & Exchange Conditions
To be eligible for a return or exchange, items must:
- Be unused, unwashed, and have all original tags attached.
- Be securely packed to avoid damage.
- Have a return request initiated within 15 business days of delivery.
- Include proof of purchase (order number or receipt).
Refund & Exchange Policy
Refunds:
- Once we receive and inspect your return, the refund will be issued to your original payment method.
- If you request a return label from us, its cost will be deducted from your refund.
- If you use your own shipping method, you’ll receive a full refund with no deductions.
Exchanges:
- Free exchanges for size or product replacements.
- We provide a prepaid return label at no cost.
- Once we receive your returned item, we’ll ship the replacement free of charge.
Important Notes
- Rejected Returns: Items that don’t meet the return conditions (e.g., used, missing tags, or damaged) will not be accepted.
- No Hidden Fees: If you use your own shipping method, there are no return processing fees.
- Free Exchanges: All shipping costs for exchanges are covered by us.
Contact Us
For any questions, reach out to us:
📧 Email: info@saidafashion.shop
💬 Chat Support: Available on our website during business hours.
Size Guide Reminder
Our sizes may vary because we work with different suppliers. To ensure the best fit, please check the size chart in the last photo of each product listing before purchasing.
